Current Postal Tips

For United States Postal Services (USPS) deliveries, use this address format:

STUDENT'S NAME
CSU ####
P O BOX 8795
Williamsburg, VA 23187-8795

For all other couriers (UPS, FEDEX, DHL and Amazon orders) or when unsure of which carrier will deliver the item, use this format:

STUDENT'S NAME
CSU ####
200 Stadium Drive

Williamsburg, VA 23186

You will be responsible for the transportation of items to your room.

• You will receive an email from parcel@wm.edu when an item is ready for pick up.
• Mail will be held for up to 30 days.
• Please allow at least one hour from the time you receive the email notification from parcel@wm.edu before coming to pick up (this may be longer during peak times).
• Bring your Tribe Card for reference at time of pick up.
• Emails received from intelligentlockers@pb.com mean that your item is in one of the lockers located in our lobby. You can pick up from the locker kiosk anytime Sadler Center is open by scanning the QR code from the email, entering the passcode in the email, or typing in your 9#.

Fill out a  Forwarding Card and submit it to Postal Services before you leave campus. Your address will appear in banner as FW and your mail will be forwarded for up to one year. In that time please make sure to update your address with any person/company that may have your old address.

• When ordering items over the summer please make sure to use your home address and not your school address. Postal Services does not hold mail over the summer, unless you are on campus.
• All forwardable USPS mail will automatically be rerouted to your mailing address in Banner over summer break beginning on June 1. If you would like your mail sent to a different address, please notify us before June 1.
• Items from couriers such as UPS and FedEx are not forwardable. These packages will require a new label to be forwarded. If we cannot reach you in a timely manner these items will be returned to sender over summer break.

You must let us know before June 1 to keep your mail on campus over the summer. If you have not notified us before June 1, your mail will be forwarded to your mailing address listed in Banner.

USPS packages that are left by you or received after June 1st will be forwarded to your Banner mailing address.  Packages delivered by any other carriers will require a new label to be forwarded.  When you receive email notifications from  Parcel@wm.edu during the summer for items delivered by non-USPS carriers, please forward them to  wmpostoffice@wm.edu with your request to have them redirected to you.

Forwarding Cards are available  here and at the  Student Service Window.

The United States Post Office does not recognize our physical street address as a delivery point. To receive items sent through the United States Post Office, please use the following address format:

Department Recipient’s Name

PO Box 8795

Williamsburg, VA 23187-8795

Other carriers such as UPS, FedEx, Amazon, and DHL will not deliver to PO boxes. When sending anything through a carrier that requires a physical street address for delivery, please use the following address format:

Department Recipient’s Name

The street address of the building where the items are to be delivered.

Please contact us at wmpostoffice@wm.edu with any address format questions or concerns.

The University does not reimburse for personal property of others, unless negligence on the part of the commonwealth(University) can be proven(this includes faculty, staff or student personal property). Contact Kristen Fagan, Risk Manager, (757) 221-2742 with questions on filing a claim.

• All mail to be metered needs a Mail Authorization Form. This can be found on the Postal Services Website. You do not need a form for each piece of mail, just total the types of mail in the rows. It is helpful to have a partially completed form containing the information that will not change and then you can fill in the daily amounts you send.
• We can seal letter mail, but not flats. Please see the attached picture of how to stack mail that needs to be sealed. If you seal your mail, please seal every piece.
• Please ensure all mail is facing the same direction and is oriented the same way in the stack.
• Please separate the international mail even if you only put the international on top of the stack.
• All international packages require the sender to complete a customs form. All letters and flats that weigh 16oz or more also require the sender to complete a customs form. For help completing a customs form please visit USPS.com® - Customs Forms.
• If your package is in USPS-provided Priority Mail packaging it must be mailed with Priority Service. It can’t be mailed First Class. Also be aware that any item weighing over 13 oz. must be shipped Priority.
• Please separate mail that does not require postage and mail that already has sufficient postage. You do not need a Mail Authorization for this mail.
• When possible please include your department and/or name in the return address. This is to help us get the mail back to you if USPS returns it for any reason.
• Failing to adhere to some of these guidelines may result in higher postal costs or delays in mail delivery.