Student Insurance FAQs
- I lost my insurance ID card, what should I do?
- I am graduating in December/January, when will my Student Insurance coverage end?
- I am graduating in May, when will my Student Insurance coverage end?
- If I'm on the Student Insurance Plan and I am no longer eligible to use the services of the Student Health Center, how do I obtain medical care?
1. I lost my insurance ID card, what should I do?
Two things. First, login to MyAccount, UnitedHealthcare StudentResources' online services or create your online account now if you haven't already done so and print a PDF copy of your ID card to carry with you in the meantime. Second, while you are still logged in to UHCSR's online services request a replacement ID card be generated and mailed to you. There is no cost for a replacement ID card. You can also call Customer Service at (800) 767-0700 (7:00 AM - 6:00 PM, CST, Monday - Friday) to request an replacement ID card. Make sure that your mailing address is up-to-date because the insurance company will mail the replacement ID card to whatever address is currently on file with them. You should receive your replacement ID card within 7-10 business days.
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2. I am graduating in December/January, when will my Student Insurance coverage end?
As a full-time student, you were enrolled in and billed for the Fall coverage period, so your coverage will end on 12/31 when the coverage period expires regardless of when classes end or when your degree is conferred. You are eligible to continue your coverage for a period of not more than 180 days/6 months under the policy in effect at that time once your student coverage expires and you are no longer a full-time student (since you graduated). To access and submit your Continuation Enrollment Form, login to your UHCSR MyAccount to navigate to the link in your Action Center. Your Continuation Enrollment Form and premium payment must be submitted directly to UnitedHealthcare StudentResources and must be received within 31 days after the expiration date of your student coverage or no later than January 31. Please note that since you graduated, you are not eligible to use the medical services of the Student Health Center but you may continue to use the pharmacy services.
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3. I am graduating in May, when will my Student Insurance coverage end?
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4. If I'm on the Student Insurance Plan and I am no longer eligible to use the services of the Student Health Center, how do I obtain medical care?
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